Last updated 2026-10-24
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Return to the learning library →Support, privacy and grievances
Grievance Officer
Karan Gupta — Grievance Officer
Email: hello@orchidresearch.in
For privacy or consumer grievances, address your email to Karan Gupta and include the relevant page, post or transaction reference. You may use the same contact for escalation.
Help us route your request
- Learning support: include the lesson link and a description of the issue.
- Correction or removal: include the page or Telegram post link and explain the concern.
- Privacy: use the subject “Privacy request” and describe the action you seek.
- Complaint: use the subject “Grievance” and provide relevant dates and references. If unresolved, reply to the same thread requesting escalation.
Do not email passwords, OTPs, full card details or sensitive identity documents. We do not provide trading calls or personalized portfolio advice through support.
Consumer support
You retain your rights under applicable consumer law. You can also consult the National Consumer Helpline for guidance. This is an independent government resource, not an affiliation or endorsement.